Orders & Delivery

Can't wait to see your curtains, blinds and cushions to take pride of place in your home? You don't have to!. Here at Just we dispatch within just 10 working days, right to your doorstep.

Dispatch

  • Once you've chosen your fabric, we'll take care of the rest - as soon as it arrives, our team of skilled specialist will bring your vision to life.

  • Upon completion of your order, your parcel will be dispatched using our reliable courier service.

  • After dispatch, you will receive an email notification from our courier service confirming the collection of your parcel and tracking details attached.

  • If you have any questions about your delivery, please don't hesitate to reach out to us via email. We're here to assist you with any queries you may have.

Delivery

  • We estimate a dispatch time within 10 working days from the moment we receive your order. The specified delivery terms do not apply during busy times of the year, e.g. bank holidays and the Christmas period. Business days and working days refer to Monday-Friday, which excludes the day of posting, weekends, and Bank Holidays in the UK and abroad.

  • A more specific delivery date is available from the order tracking login once the order has been dispatched. (Deliveries to certain areas are subject to extra charges after an order has been placed, e.g. Republic of Ireland and Channel Islands, we will inform you of the extra charge from the carrier as soon as possible. You have the option to cancel the order if the extra charge is not accepted.

  • Delivery will be made to the address specified by you. Please note that we can only deliver products within mainland UK. All deliveries will be made to you by our courier. We do our best to secure dispatch within the period quoted but shall not be liable for loss occasioned by delay in dispatch or arising out of any cause beyond our control. It's important to note that delivery services can be influenced by adverse weather conditions, heavy traffic, and peak seasons, which may lead to potential delays.

  • We advise you not to book a fitter to install a product until the order has been delivered and that you have checked that there are no defects and that all parts are complete.

Order Tracking

Stay in Control of your order and ensure a smooth delivery experience by easily tracking it through our courier service. This way, you can stay informed and avoid any missed deliveries or stay updated on potential delays.

Cancellation

After dispatch, you will receive an email containing special delivery instructions as required. If you wish to cancel an order, please refer to our Terms & Conditions document for detailed instructions on the cancellation process.